Shared Multi-Application Network With Tenant Governance
Urban Infrastructure IoT Network
Shared
network across applications
Multi-tenant
platform with policy controls
Automotive / Fleet
Fleet Management IoT Platform
Multi-Tenant SaaS With Role-Optimized Workflow
Automotive
Industry
9 months
Duration
3 → 8
TRL
8
Disciplines
Background
Operating a fleet at scale involves dispatch, compliance, driver management, and asset health - often across disconnected tools. The client wanted a unified platform that handled the workflow end-to-end.
The problem
What made it hard.
Integrating with diverse vehicles and existing tools without creating a maintenance nightmare, and designing UX that handled dispatcher, manager, and driver roles without feeling heavyweight for any of them.
Approach
What we built.
We built a multi-tenant platform with pluggable device and third-party integrations, role-optimized views, and a workflow engine that automates routine operations. Geofencing, trip classification, and compliance reporting are handled natively.
Workstreams
What the program actually covered.
This was delivered as 2 coordinated workstreams over 9 months.
WS 01
Vehicle Telemetry & Tracking System
We designed a compact tracker with offline trip buffering, CAN-based engine data capture, and a modular firmware that supports feature expansion. The cloud side provides standard fleet views with an open API for customer integrations.
WS 02
Remote Vehicle Control System
We built a command pipeline with signed commands, short-lived tokens, and a vehicle-side gateway that enforces policy regardless of message source. Every action is logged and traceable, and the physical vehicle always retains override authority.
Outcome
What it measured.
Multi-tenant
with pluggable integrations
Role-optimized
dispatcher / manager / driver views
Automated
compliance reporting
The platform now runs daily operations for multiple fleet customers with varied vehicle types. Dispatcher throughput improved, and compliance reporting that used to take hours now generates automatically.
Our role
Platform architecture; SaaS; UX design.
Technologies
Multi-tenant cloudgeofencingworkflow automationGNSScellular modemCAN busMQTTSecure gatewaysigned commandsmTLS
Gallery
Inside the build.
Illustrative of the vehicle interface: the telematics gateway taps CAN and GNSS through the diagnostic connector, and available signals differed by make and model year across the mixed fleet.
Illustrative of the dispatcher workstation the platform was designed around: live vehicle state, geofence entries and exits, and job assignment sit in one role-specific view.
Illustrative of the driver-side surface: the same multi-tenant backend serves a cab-mounted handset stripped back to job acceptance, status change and proof of delivery.
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